Keys to Organizational Learning

Examining What Drives an Organization to Improvement Through Learning

Recently I was asked question in a forum about the three most important elements, processes, or systems which drive organizational learning. In my reply, I stated that this can be analyzed from multiple angles; however, the most elemental pieces include

  • In the right organization: strategy
  • In a mediocre organization: someone’s impetus or impulse
  • In the wrong organization: reaction to a problem or crisis.

I find that the best organizations manage their learning initiatives as a very important part of their business strategy and objectives.

In order to support the organization’s strategy, the best organizations will put into place these three key elements:

  • The people (they come first). Get the right learning champion first, then give that person the right staff, and let them Identify the right learners. If they are the right people they will be smart enough to know how to identify the right business objectives and how to put together the right programs for the right people.
  • The infrastructure. People need the right tools to do their job, otherwise even the best people are doomed to fail.
  • Finally, the support. From money to time, someone has to support the learning operation with real assets. If not, you hired a lot of good people and bought a lot of nice equipment and software, but rendered the team impotent.

Learning4Managers is a staff and customer training and development service by Accolade Institute, Inc. Although we are based in Milwaukee, Wisconsin, we offer services to clients worldwide. We help with projects of all sizes and complexities. Beyond simply putting a curriculum or a course together, we will help you think through the entire strategy, from training development to content delivery, course marketing, and more.

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